![]() What ISP doesn't provide an email address? It's as bad as when they killed off newsgroup support after advertising it's one of the features you get for your monthly fee. Old email addresses are still supported but old customers can't create new email addresses and new customers don't get an email address at all. Hell, I recently found out they don't even provide email addresses anymore. They are a garbage company that raises rates and while taking away service. Magically the issues went away for everyone after the Cox truck left. After two weeks of complaining and getting told that no one else in my neighborhood was reporting problems, which was a lie cause I know a number of my neighbors had called in, I see a Cox truck in my area. Tried to explain this to Cox and they wanted me to check to make sure my connections were tight. ![]() A year ago or so multiple folks on my sub-HOA page was complaining of slowness. Their standard response is to blame your equipment. It clearly can reach high speeds even when I’m running every little device in my home. Sometime in the next few hours it’ll come back up and rub anywhere from 2-260 Mbps. It’ll either still not be working, or still be slow. When it’s down I can’t even load the app or site. I turn off all devices with my router app, and only use the device I’m testing with on the Cox speed test and one other third party speed test. When it’s that slow, the speed test shows it.
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